Features

One platform that runs your bookings for you

From the first booking to the follow-up, Venuflow replaces the phone, the paper diary and the spreadsheet with tools built for busy service businesses.

🌐Premium

24/7 online booking

Let customers book themselves in, any time

Give every customer a booking link that works around the clock. They pick a service, choose a free slot and confirm in under a minute — no phone call, no back-and-forth, no slot ever offered twice.

  • Branded booking page on your own web address
  • Live availability — only genuinely free slots are shown
  • Service menu with durations, prices and add-ons
  • Customers can reschedule or cancel within rules you set
  • Works on any phone, tablet or laptop — nothing to install
🗓️Basic

One shared calendar

Your whole team, one live view

Every appointment for every staff member sits in a single calendar that updates in real time. Drag to reschedule, block out breaks and holidays, and stop two people from ever writing in the same slot.

  • Day, week and per-staff views
  • Drag-and-drop rescheduling with instant customer notification
  • Per-staff working hours, breaks and time off
  • Colour-coded by service, status or staff member
  • Real-time sync across every device the moment anything changes
🔔Premium

Automatic reminders

Cut no-shows without lifting a finger

Venuflow sends SMS and email reminders before every appointment on its own. Customers can confirm, reschedule or cancel straight from the message, so gaps get filled instead of going to waste.

  • Automatic SMS + email reminders on your schedule (e.g. 24h and 2h before)
  • One-tap confirm, reschedule or cancel from the message
  • Booking confirmations and thank-you follow-ups
  • Custom wording and timing per service
  • Waitlist auto-fills slots freed up by cancellations
👤Enterprise

Customer profiles & history

Always know who's walking in

Every booking builds a complete profile automatically — full visit history, spend, preferences and private staff notes — so anyone on the team can pick up where the last person left off.

  • Complete visit and spend history per customer
  • Preferences, allergies and private staff notes
  • Contact details, tags and segments
  • See lifetime value and visit frequency at a glance
  • Searchable in seconds — no more flicking through a diary
📊Enterprise

Insights that actually help

Finally see what your data is telling you

Turn every booking into a decision. See your busiest times, which services make the most money, how many customers come back, and exactly who's started to drift away — all without touching a spreadsheet.

  • Revenue, booking and retention trends over time
  • Busiest and quietest days and hours
  • Top services and top-spending customers
  • Repeat-visit and rebooking rates
  • Lapsing-customer alerts before you lose them for good
💳Premium

Deposits & payments

Protect your time and get paid faster

Take a deposit or full payment at the moment of booking, so the slot is genuinely committed. Customers pay the way they prefer and your no-show losses shrink overnight.

  • Require a deposit or full payment to confirm a booking
  • Card payments online
  • Automatic refunds within your cancellation policy
  • Itemised receipts sent automatically
  • Daily takings reconciled in one place

See every feature in action

Book a 20-minute demo and we'll walk you through exactly how Venuflow fits your business.